Ðãɫֱ²¥

Photo of Sara Thigpin

Sara Thigpin

Associate Director for Transfer Admissions, Texas A&M University

With over two decades of dedicated service at Texas A&M University, Sara has built a career focused on advancing student success, improving retention, and supporting first-generation and transfer students throughout their academic journeys. Sara brings expertise in enrollment management, student development, and academic advising, with a proven track record of creating inclusive pathways for historically underserved student populations. Her collaborative work with faculty, staff, and campus partners has played a critical role in shaping policies and programs that foster a supportive and equitable learning environment.

Jim Farmer

Director of Undergraduate, Graduate, & International Admission

Jim Farmer is an enrollment management professional with 19 years of experience in higher education admissions, student success, and operations. At Shawnee State University, he oversees undergraduate, graduate, and international admission. Jim specializes in guiding first-generation students through the admissions process, improving student outcomes through one-on-one engagement, and solving complex challenges related to student information systems.

2025 SEM-EP Graduate

Capstone: Increasing Exposure and Enrollment Through Direct Admissions: A Pilot Plan for Local High Schools

Penny Li

Associate Vice President of Strategic Enrollment, International and Alumni Affairs

Li is an accomplished higher education leader with more than a decade of expertise in enrollment management, student services, international partnerships, and alumni relations. Since joining Sofia University in 2021, she has served as Associate Vice President of Strategic Enrollment, International and Alumni Affairs, and Designated School Official (DSO). She also chairs the university’s Strategic Enrollment Management Planning (SEMP) Committee, where she plays a pivotal role in advancing institutional enrollment strategies. Li holds an MPA in Public Sector Management and Leadership from California State University, Northridge, and an MBA in Executive Management and Entrepreneurship from the California Institute of Advanced Management. In addition, she is a Certified Life Coach, combining professional expertise with a deep commitment to student success. Her career spans leadership of multi-continent teams and the expansion of enrollments across multiple institutes. She has guided thousands of students worldwide in navigating critical academic and career decisions. Her professional experience in national and regional accreditation, compliance, articulation, student counseling, and Student and Exchange Visitor Program (SEVP) regulations provides extensive knowledge of best practices for recruiting, enrolling, and serving diverse student populations across the globe.

Capstone: Strategic Enrollment Management Plan

2025 SEM-EP Graduate

Dr. Miguel Sahagun

Assistant Dean of Enrollment Services & Registrar, Harvard University

2025 Ðãɫֱ²¥ Elections Candidate - Vice President for Access and Equity 

Position Statement:

I am running for the role of Vice President for Access and Equity because I believe deeply in the transformative power of higher education, not just for students, but for those of us who dedicate our careers to supporting learners, advancing institutional missions, and shaping our profession toward greater inclusivity. My journey as a first-generation LatinX college graduate, combined with over two decades of higher education leadership, has shaped my unwavering commitment to ensuring access and equity for colleagues across our field.

Throughout my career, I have championed initiatives that open pathways for underrepresented professionals and cultivate environments where all can thrive. As Co-chair of Ðãɫֱ²¥’s LatinX Caucus, I have worked to elevate the voices and lived experiences of LatinX colleagues, leading professional development workshops designed to equip our members with tools to foster belonging, address barriers to advancement, and celebrate cultural strengths.

My tenure as Registrar & Assistant Dean of Enrollment Services at the Harvard Graduate School of Education has given me insight into how inclusive organizational practices shape workplace culture. I prioritized staff training on equity and bias mitigation, led initiatives to integrate equity into our business processes, and mentored emerging leaders from diverse backgrounds. I have developed and managed teams where different perspectives are valued and where colleagues from marginalized backgrounds have the support and opportunities to advance into leadership roles.

Earlier, as Program Coordinator and Academic Advisor for a mentoring program, I developed the Peer Mentoring “CONNECTIONS” and Campus Mentoring Program to support both students and a diverse group of peer mentors and staff. This experience deepened my understanding of cultivating communities of belonging and supporting professional growth for colleagues from all backgrounds.

As a member of LatinX professional organizations and through service as Director of Membership for NEACRAO and as President and Vice President of Professional Development for FACRAO, I have advocated for policies and programming addressing systemic inequities in hiring, promotion, and support. These experiences have allowed me to work with regional partners to advance access goals, diversify professional pipelines, and ensure our field evolves toward a more equitable future.

If elected Vice President for Access and Equity, my goals are threefold:

Advance Best Practices for a Diverse Higher Education Workforce: I will lead efforts to surface, develop, and disseminate strategies that remove barriers and create equitable pathways for underrepresented professionals across admissions, enrollment services, and records administration. This includes promoting institutional policies that foster inclusive hiring, retention, and advancement for colleagues from historically marginalized communities. By amplifying success stories and lessons learned, I will empower members to adapt evidence-based practices in their own contexts.

Foster Accountability and Transparency in Equity Initiatives: I am committed to establishing clear metrics and regular reporting structures to monitor the Association’s progress in advancing equity for members. Gathering and analyzing demographic and climate data about our profession will help us better recognize and address gaps, ensuring our workshops, programs, leadership pipelines, and volunteer opportunities reflect the full range of identities and experiences in our field. Transparent communication and a data-driven approach will keep Ðãɫֱ²¥ effective and intentional in its equity commitments.

Expand Professional Development and Policy Engagement: I will guide the delivery of robust professional development tailored to the evolving needs of Ðãɫֱ²¥ members. This will include sessions on overcoming bias, building inclusive teams, leveraging cultural strengths, and navigating advancement as professionals from underrepresented groups. I will ensure Ðãɫֱ²¥’s voice is influential in policy discussions and collaborations on issues that affect access and equity for our profession; advocating for equitable hiring, inclusive leadership, and workplace policies that support well-being. I will strive to represent the voices of all members and ensure equity considerations shape every aspect of our collective work.

In my research and teaching roles, I have blended scholarship and practice, mentoring first-generation and LatinX colleagues and advocating for the broader contributions of those working “behind the scenes” in higher education. My passion for this work is both personal and professional, as I know the impact a supportive, equitable workplace can have on individual careers and on our professional community as a whole.

I am inspired by Ðãɫֱ²¥’s ongoing commitment to progress and humbled by the opportunity to serve. Together, we can create a future where every colleague, regardless of background, identity, or lived experience, has the opportunity, resources, and community to thrive.

Thank you for your consideration and your partnership in this important work.
 

Lenell Hahn

Asst. VP for Enrollment Management and Admissions, Southeast Missouri State University

2025 Ðãɫֱ²¥ Elections Candidate- Vice President for Admissions and Enrollment Management

Position Statement:

Ðãɫֱ²¥ is an organization which has helped me grow professionally, given me opportunities to network with peers, and provided access to amazing professional development resources.  I would like to continue to give back to an organization that has given me so much.  

The responsibilities of the Vice President for Admissions and Enrollment Management align with my strengths in event execution, problem solving, strategic planning, resource allocation management and data analysis.  Please see examples of my skillsets on the attached resume showcasing the opportunities higher education has blessed me with over the last 22 years.  

Having served in many leadership roles, including President, for our state association, Missouri Association of Collegiate Registrars and Admission Officers (MACRAO), I have experience in being involved in the support, communication, and collaboration between Ðãɫֱ²¥ and state and regional associations.

I am thrilled to have been nominated for this amazing role on the Ðãɫֱ²¥ board.  If elected to serve, I would approach the responsibilities with dedication, commitment to success, and the goal of serving our members and the association for the betterment of higher education reach to change lives and positively impact families and the economy of our country. Thank you for your consideration to place me on the election ballot.  

 

Joining Southeast Missouri State University’s Office of Admissions in July 2003, Lenell Hahn has over 22 years of experience in higher education admissions and recruitment.  She began serving as director of admissions in January 2013.  On April 1, 2025, she was named the Assistant Vice President for Enrollment Management and Admissions expanding her leadership role to support the offices of the Registrar, Online and Graduate Services.  

 

Lenell provides leadership for the development and implementation of effective strategies to attract and enroll new students, as well as advocate for access to higher education.  Leveraging technology in the recruitment and admissions process has been key to the enrollment success Southeast has experienced.  Implementing Element451 in 2020 significantly enhanced SEMO’s engagement with future Redhawks through every stage of the funnel.

 

Her educational background includes an associate of arts degree from Three Rivers College and bachelor of science in business administration (BSBA) and master’s in business administration (MBA) from Southeast Missouri State University. She has completed professional certifications and trainings in enrollment analytics and customer service excellence.  Over the last 22 years, Lenell has presented at numerous state and national conferences to share her knowledge with other professionals.

 

“Southeast challenged me but also believed in me when I was a student. The relationships I built with faculty and staff were key to me seeing the potential in myself and encouraging me to get involved and take on leadership roles. From being a founding member of Omicron Delta Kappa's chapter at SEMO to winning first place in the Delta Epsilon Chi national competition to traveling abroad visiting four countries in Europe, these experiences have shaped who I am today.  My commitment is to help others see the impact a college degree can have on their life and close the gap in them achieving their dreams.” 

  1. Campus & industry leadership.
    1. Serve on Enrollment Transformation Task Force, Archer Education Online Work Group, RNL Advance Financial Aid Solutions (AFAS) Group, and co-chair the Enrollment Marketing Task Force and Employee Process Improvement Team.
    2. Guest on multiple podcast in the last year: NEXT Office Hour with Jeff Selingo, Mission Admissions with Jeremy Tiers, In Your Element with Branden Henkle and Danilla Nordin, Ðãɫֱ²¥ Admit It, and Virtual Forum with The Chronicle on AI and Education.
    3. Presented at four conferences in the last year: Element451 Engage Summit, National Association of College Admission Counseling (NACAC) National Conference, Missouri Association of Collegiate Registrar and Admissions Officer (MACRAO) State Conference, and Missouri School Counselor (MSCA) Conference.
    4. Interviewed and published in The Chronicle of Higher Education Insights Report on AI as an Efficiency Engine: How the Technology is Affecting Campus Outside of the Classroom.
    5. Invited to serve on a panelist at the ASU+GSV AI Revolution Show in San Diego, California on April 6, 2025.
  2. Desire to facilitate the Strategic Enrollment Plan for the campus.
    1. Serving as a member of the Enrollment Transformation Task Force have been a significant contributor to setting priorities and championing accomplishing goals.
  3. Ability to support unit leaders with process and opportunity analysis to identify areas for staff efficiency or student experience gains.
    1. Proposal to create the Transfer Center is a prime example where I met with the Registrar, director of Academic Advising, and director of SEMO Online to gain support before submitting the proposal.  This resulted in a strong plan being finalized, approved and resources secured.  It has resulted in a 7% growth in transfer students for fall 2024 and 11% growth in spring 2025.
    2. The partnership with Archer Education and their good, better, best approach has resulted in streamlined application processing for many of our graduate program.  It took collaboration across many units to accomplish.  I am eager to support continued movement from good to better and best.
  4. Leverage systems supporting enrollment and retention for all populations we serve.
    1. With the adoption of Element451 in 2020, we have modernized the way we communicate with not only populations served by the Office of Admissions, but also International Education and Services, SEMO Online, and Graduate. 
    2. Our Transfer Center Team benefit from Support Net with their expanded advising and enrollment role with transfer students.
    3. Interest in supporting new technologies, such as, the selection and implementation of catalog, curriculum and scheduling software.    
  5. Importance of using data analytics for monitoring progress towards goals and basing decisions.
    1. Serving on the RNL Financial Optimization Work Group, we established application, confirmation and enrolled goals for domestic and international students.  On a weekly basis, we are monitoring progress toward goals and using data for short term tactical adjustments and long term planning for upcoming student recruitment cycles.
  6. High touch recruitment practices augmented by AI Assistants.
    1. Our adoption of AI assistants have saved all of our recruitment teams (domestic, international, online, etc.) 384,598 minutes in the last year.  Over 20% of our AI Assistant conversations occur after hours and only 6% need to be handed off to a human team member.  This has freed our teams to be less reactive to a large volume of emails, SMS and phone calls to being proactive with more personalized and intentional outreach to move students through the enrollment funnel.   
    2. We train our student tour guides and admission counselors to use a relationship based approach when connecting with future Redhawks.  For them to be able to speak to the students interests and motivations, they must knowledgeable on opportunities at the University resulting in a comprehensive training from experts across campus.  
  7. Budget and managing contracts.
    1. I serve as the financial manager for eight indexes totaling nearly $700,000.  Monthly, I relay on the budget data retrieval tools to compile reports to monitor budget available, track expenses and project budget surpluses or deficits.
    2. Currently, I sign the contract and authorize payment for nine partnership.  These include: Encoura (ACT), College Board (SAT), Niche, EAB Appily (formerly Cappex), National Student Clearinghouse, Parchment, ZeeMee, and High School Counselor Marketing.
    3. In 2019, I was the key decision maker and signed the Element451 contract, but when we completed our multi-year contract renewal negotiations in 2022 it transitioned to IT signing the contract and authorizing payment.

David Williams

Law Registrar, North Carolina Central University

2025 Ðãɫֱ²¥ Elections Candidate - 2026-2027 N&E Committee Member

Position Statement:

I am honored to be nominated for the Ðãɫֱ²¥ Nominations and Elections (N&E) Committee. This role aligns with my professional journey and represents an exciting opportunity to contribute to the future of higher education leadership. Over the past 15 years, I have worked across many higher education institutions, with deep expertise in student recruitment, records management, academic policy, and compliance—critical areas that directly impact our students’ educational experiences.

My current role as Law Registrar at North Carolina Central University School of Law has sharpened my skills in educational planning, degree auditing, curriculum management, and graduation clearance. This role has reinforced my commitment to accuracy and confidentiality while advocating for students at every stage of their academic journey. My previous experience in admissions leadership further complements this perspective; I have successfully developed strategic recruitment plans and fostered collaborations among diverse stakeholders to enhance student access and retention.

If elected to N&E, my goals will be to

  • Champion Diverse Leadership: Ensure Ðãɫֱ²¥’s elected leaders reflect the wide range of voices and institutions across admissions, registrars, and enrollment management.
  • Promote Holistic Expertise: Advocate for candidates who balance operational, strategic, and student-centered experience, particularly in complex areas that represent what Ðãɫֱ²¥ looks like.
  • Increase Member Engagement: I will leverage my extensive outreach and advising experience to encourage broader participation in the nominations and elections, especially from professionals at historically underrepresented institutions. Engaging more voices will enrich our decision-making process.
  • Maintain Transparency and Integrity: Uphold Ðãɫֱ²¥’s commitment to fair and transparent governance through a detail-driven, policy-minded approach.

With a career devoted to student success, maintaining academic integrity, and promoting inclusive access to higher education, I am genuinely excited about the possibility of shaping the next generation of Ðãɫֱ²¥ leadership. We can create an environment where every member feels empowered to contribute to our shared mission.

Thank you for your consideration.

Elissa Thoman

Associate Registrar, Student Academic Records and Systems, University of Iowa

2025 Ðãɫֱ²¥ Elections Candidate - 2026-2027 N&E Committee Member

Position Statement:

Associate Registrar at the University of Iowa with over a decade of experience in higher education administration, including roles in registrar services, academic advising, and financial aid. Successfully implemented initiatives promoting student retention and streamlined academic processes. Passionate about fostering inclusive academic environments, I advocate for access and equity in higher education, championing a student-centric approach to policy development. Since 2019, I have served UMACRAO and Ðãɫֱ²¥ in various committees and leadership positions, driving key initiatives and fostering collaboration.

Elissa has contributed the following presentations at annual meetings:

  • Firing the Synapses of Connection, 2024
  • Down the Rabbit Hole - A Curious and Curiouser ADHD Conversation, 2024
  • Who Let the Squirrels Out: Destigmatizing ADHD in the Workplace, 2023
  • Putting Yourself Out There, 2023
  • Grassroots DEI: Implementing a DEI Committee, 2021
  • Putting the A+ Back in Grades, 2019
  • Does Anyone Know What They’re Doing: Social Media and Digital Technology Management, 2019

And she was also on the following Ðãɫֱ²¥ podcast episodes:

  • H.E.A.R.D.: S3E10 - Neurodivergence: Firing the Synapses of Connection
  • For the Record: S7E4 - The Production Calendar
  • For the Record: S3E10: Access Equity Inclusion in Practice

Deborah Flynn

Registrar, Claremont McKenna College

2025 Ðãɫֱ²¥ Elections Candidate - 2026-2027 N&E Committee Member

Position Statement:

I am excited to run for a position on the Ðãɫֱ²¥ Nominations and Elections Committee because I believe I can contribute meaningfully to the organization's future direction. As a current member of the Black Caucus and Vice-Chair for the Professional Access and Equity Committee, I am committed to advancing diversity, equity, and inclusion within our profession. If elected, I will work toward the following goals:

  1. Influence Organizational Leadership: I understand that selecting the right leaders is crucial to ensuring Ðãɫֱ²¥ continues to align with its mission and values. By participating in the nominating process, I aim to help identify and support candidates who are dedicated, visionary, and committed to fostering positive change within the organization.
  2. Enhance Governance and Accountability: I believe that a well-structured nominating committee is integral to the success of any organization. It is essential to ensure leadership positions are filled by individuals who possess the necessary skills, commitment, and passion. I will work to ensure that the process is transparent, fair, and accountable, ultimately strengthening Ðãɫֱ²¥'s governance.
  3. Promote Diversity and Inclusion: As a member of the Professional Access and Equity Committee, I have seen firsthand how diversity enriches our profession. One of my top priorities is to ensure that candidates from diverse backgrounds are actively sought and considered. Diverse leadership brings varied perspectives, ultimately leading to more inclusive decision-making and an organization that better reflects its members.
  4. Develop Future Leaders: I am passionate about mentoring and supporting the growth of emerging leaders within Ðãɫֱ²¥. Serving on the Nominations and Elections Committee would allow me to identify and nurture potential leaders, ensuring that the next generation of professionals is ready to take on leadership roles within our organization.
  5. Foster Community Engagement: I believe that the nominating process should be an opportunity for all members to feel connected and engaged with the organization. By encouraging active participation and open dialogue, we can create a sense of ownership and commitment among Ðãɫֱ²¥ members. This approach will ensure that the organization remains dynamic, responsive, and aligned with its members' needs.

As Vice-Chair of the Professional Access and Equity Committee, I have had the privilege of working on initiatives that encourage entry into the profession and promote the involvement of underrepresented groups. This experience has prepared me well for the additional responsibilities of the chair and vice-chair positions on the Nominations and Elections Committee, which include planning and preparing the nominations, voting, and elections processes. I am ready to take on these responsibilities and contribute to the continued success and growth of Ðãɫֱ²¥.

I am committed to ensuring that Ðãɫֱ²¥’s leadership remains diverse, accountable, and aligned with the needs of its members. I would be honored to serve on the Nominations and Elections Committee and work collaboratively with others to strengthen ou

 

Mary Pascarella

 Associate Director of Graduate Admissions, Sam Houston State University and NAGAP Director of Education


naronda wright photo

Dr. Naronda Wright

Associate Dean, College of Graduate Studies Georgia Southern University | President, NAGAP

Naronda Wright, Ed.D., currently serves as the Associate Dean of Graduate Student Services at Georgia Southern University where she oversees graduate student services, prior to that she served as the inaugural Director of Graduate Admissions at Augusta University, where she was tasked with developing & creating the graduate admissions office. Dr. Wright has nearly 18 years of experience in graduate enrollment management and has been deeply immersed in the realm of graduate education from prospect to alumni.

Beyond her institutional commitments, Naronda is actively involved in NAGAP, a leading professional association dedicated to Graduate Enrollment Management professionals. Dr. Wright has played pivotal roles at both the regional chapter and the national board, currently serving as the association President. She is the first African American president of the association.

Originally from South Carolina, Dr. Wright holds her undergraduate degree from Columbia College, a master's degree from Georgia Southern University, and a doctoral degree in Higher Education Leadership from Clark Atlanta University. 


Nathan Fuerst photo

Nathan Fuerst

Vice President, Student Life and Enrollment, University of Connecticut

Nathan Fuerst is the Vice President for Student Life and Enrollment at the University of Connecticut, where he leads a wide range of areas that shape the student journey—from Admissions and Financial Aid to Residential Life, Dining Services, Student Health & Wellness, and more. His work touches all UConn campuses and is centered on creating a welcoming, student-focused experience from first interest to graduation and beyond.

Nathan is driven by a deep commitment to putting students first. Whether it’s improving how students connect with services or strengthening support across the student experience, his leadership is guided by the belief that every interaction matters.

He joined UConn in 2011 as Director of Undergraduate Admissions and has held several leadership roles since. In 2018, he was named Vice President following a national search, and in 2023, his role expanded to bring student life and enrollment efforts together under one umbrella—strengthening UConn’s holistic approach to student engagement.

Originally from Nebraska, Nathan began his career at the University of Nebraska–Lincoln and holds both a BA and MBA from there. He currently serves on the boards of the Coalition for College and New Haven Promise and is actively involved in a number of university-wide initiatives focused on access, inclusion, and student success.

Heather Evans

Manager, Parchment Award Sales at Instructure

David Lewis

Sr. Solutions Engineer, Parchment at Instructure

Molly Magunga

Regional Sales Manager, Parchment at Instructure

Denise Wiggins

Higher Education Leader

Denise Wiggins, Ed.D., has over a decade of leadership in higher education, helping students with college readiness, career counseling, and obtaining certifications. She has supported various educational programs and led cross-functional efforts around diversity, equity, and inclusion learning content. Dr. Wiggins also brings years of experience and expertise in adult learning and development.

Representing Diversity or Lack-Thereof: An Analysis of DPT and PTA Education Program Websites

Amy S. Nowacki

Statistical Educator and Education Researcher

Amy S. Nowacki, Ph.D., has seventeen years of experience as an applied biostatistician in the areas of basic, translational, and clinical biomedical research. She is an expert in study design, data collection, data analysis, data visualization, and interpretation of results. Dr. Nowacki is also a statistical educator and education researcher, where she explores the communication of statistical ideas/concepts by physicians in both research and patient care, as well as the development of educational resources that enhance statistical training and ease teacher workload.

Representing Diversity or Lack-Thereof: An Analysis of DPT and PTA Education Program Websites

Gregory M. Kline

Associate Professor of Physical Therapy and Program Director, Hanover College

Gregory M. Kline, P. T., D.P. T., Ed.D., M.B.A, is an Associate Professor of Physical Therapy and Program Director in the Doctor of Physical Therapy Program at Hanover College. Dr. Kline is the current President of the Ohio Physical Therapy Association. He has presented at local, state, and national conferences on interprofessional education, education pipelines, and student success initiatives.

Representing Diversity or Lack-Thereof: An Analysis of DPT and PTA Education Program Websites

Rachel S. King

Director, Educational Equity, Cleveland Clinic

Rachel S. King, J.D., is the Director, Educational Equity, Title IX Coordinator, and Section 504 Coordinator at the Cleveland Clinic. She also serves as the Assistant Dean of Students for the Cleveland Clinic School of Health Professions. The first person in her role, Ms. King, addresses discrimination and harassment in Cleveland Clinic’s educational programs, and supports and leads engagement and belonging efforts across education. Ms. King has more than 20 years of experience representing institutions of higher education and serving in various policy-making roles. Ms. King has published and presented nationally on topics related to engagement and belonging, including microaggressions, providing feedback across identity differences, Title IX in academic medicine, and disability accommodations in healthcare settings.

Representing Diversity or Lack-Thereof: An Analysis of DPT and PTA Education Program Websites

Mari Knettle

Medical Director of Health Professions Education for Cleveland Clinic

Mari Knettle, P. T., D.P. T., Ed.D., is the Medical Director of Health Professions Education for Cleveland Clinic, the Dean of the Cleveland Clinic School of Health Professions, and Assistant Professor of Medicine, Lerner College of Medicine, Case Western Reserve University School of Medicine. Dr. Knettle provides leadership for student education in more than 60 health professions across the Cleveland Clinic enterprise. Her primary areas of scholarship include engagement and belonging in health professions education, as well as education as a talent pipeline through partnerships between clinical and academic institutions.

Representing Diversity or Lack-Thereof: An Analysis of DPT and PTA Education Program Websites

Megan Murphy

Assistant Registrar at Harford Community College

Megan Murphy, M.P.A., is the Assistant Registrar at Harford Community College. She is in her third year of employment at HCC and previously worked for five years at the University of Delaware, where she served as an academic program coordinator and then an admissions coordinator in the College of Health Sciences. She currently serves on the college’s Curriculum Work Group and Advising 2.0 Committee, and is a Tri-Chair for Commencement. She has presented at the 109th Ðãɫֱ²¥ Annual Meeting, the 94th Annual MSACROA Conference, as well as other local conferences. Megan received her master’s in Public Administration and her bachelor’s degrees in Art Conservation and Art History from the University of Delaware.

The Causes and Effects of Course Withdrawals





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